I've had Business Class (1.5Mb/386Kbs, 5 static ip) SBC DSL since they
introduced it. I had SBC ISDN before that. I moved house about a year ago,
and was forced to change ips. All I ever wanted was a few static ips, so
I've never used their email, etc.
My comments are inline below...
Brian Kelsay wrote:
>
> Current pricing is $26.95/month (1.5Mbps down) for a one yr
> commitment with free hardware and self-install. The higher
> speed (3Mbps down) is avail. for $36.95/month and same free
> hardware and install.
$27/m is the price for 384Kbps-1.5Mbps/128Kbps (down/up) w/ 1 dynamic ip.
$37/m is same but gaurrauntees 1.5-3.0Mbps/384Kbps (down/up).
> If you have this service and use Linux, did you have to hook
> up a Windows PC for the initial install and then move the NIC
> used for the install to your Linux box or Linux based firewall?
I've never had to use windows. They've never made a deal of it either. My
service is the Express-S 384Kbps-1.5Mbps/128Kbps (d/u) w/ 5 static ips. I
don't know how the dynamic ip service is configured, but I've never had to
move a nic (nothing tied to the nic's mac address).
> Do they use PPPoE?
I've never needed to configure it.
> How is their customer service if you are competent with PCs
> and networks?
It is all about getting past the first 2 tiers. Ask to speak with a manager
as soon as diplomatically possible. I have an ancient DSL terminal
adapter... It pretty much assures that I get passed up quickly, because none
of the lower tiers know how to deal with it.
The initial two tiers' support is about on par with Telektronics. It sucks.
I wouldn't trust them to do even the simplist things. When I got DSL
installed at the old house, they entered me in the system twice, double
billed me, and when I told them which account wasn't active or in use, they
cut off the live one.
In fact pretty much every time I've had to deal with customer support has
been a nightmare. Murphy's law applies. Keep notes of everything they say
they've done or will do. Keep names, note down times of phone calls,
tracking numbers everything. You'll need it.
> Do they try to give you the run-around and have you do
> stupid things in their support script books or do they
> listen to you when you tell them you have already tried
> all that?
Not so much. What they do do, is make you wait forever and drop calls.
Getting past the initial two tiers is the key to solving any real problem.
And you won't be calling them unless its a real problem anyway.
> Have you had any problems with the service being down
> frequently like some users here that have RR have
> experienced?
The one good thing I can say about SBC is that I haven't had to call
customer support much.
5 years ago, or whenever they intially offered DSL... they did have
problems. I used to keep a log of downtime. Now a'day's it's pretty good.
> have you had trouble with email being down?
never used it. I've always done my own.
> If I get this DSL connection I intend to try to have my own
> mailserver, but the family will probably be on the
> ISP mailserver.
You're going to do that on a dynamic IP?
Do you (or anyone else for that matter) have experience with DynamicDNS
and/or other providers of dynamic dns resolution services?
> Any trouble running a home webserver, mailserver and using ssh
> into said servers?
no problems. no complaints.
> Any blocked ports by default?
no problems. no complaints.
--
Garrett Goebel
IS Development Specialist
ScriptPro Direct: 913.403.5261
5828 Reeds Road Main: 913.384.1008
Mission, KS 66202 Fax: 913.384.2180
www.scriptpro.com garrett(a)scriptpro.com
http://www.malevole.com/mv/misc/killerquiz/
This quiz is actually a better use of your time than trying to make Jim
feel like a dumb adolescent for leaving his laptops in a car (I am sure
he already feels like $&%@, knows "what went wrong", or is completely
over it ... so go beat up on yourself if you have nothing better to do).
BTW, I am surprised that Google only revealed 417 results for "pedantic
nitpicking". After all, pedantic nitpicking is what people do, and they
either get over it or they don't.
10 simple questions ... I do think your liver is probably safe if you
can score 8 or more correct. Don't know if this has circulated widely
... I just saw it this morning.
Have a nice day :-)
And yes, I am having fun.
I have a few questions about details of the above service install. Answer only if you are a current or former user of the service or have performed installs for others with the service. I need details, not flames and trolls so I can make an intelligent, informed decision.
Current pricing is $26.95/month (1.5Mbps down) for a one yr commitment with free hardware and self-install. The higher speed (3Mbps down) is avail. for $36.95/month and same free hardware and install.
If you have this service and use Linux, did you have to hook up a Windows PC for the initial install and then move the NIC used for the install to your Linux box or Linux based firewall? I had to do this when I originally signed up for @Home, but this problem went away with the switch to Comcast.net. I noticed this change when setting up friends with Comcast. I have not really dealt with Roadrunner or DSL for anyone. The deal was that your MAC address was used as part of the authentication scheme somehow. I don't really recall more detail than that.
Do they use PPPoE? Not a big deal, but I know it can be a pain in some ways when you try to keep alive your connection for an always on PC.
How is their customer service if you are competent with PCs and networks? Do they try to give you the run-around and have you do stupid things in their support script books or do they listen to you when you tell them you have already tried all that?
Have you had any problems with the service being down frequently like some users here that have RR have experienced? I have not had outage problems with Comcast until I moved to the new address, but I'm looking to save some money and maybe lose the ties to cable. This is probably more dependent on your phone line quality, like cable is on the age and quality of cable wire, than anything else, though DSL is dependent on distance to switch.
Tied to the last question, have you had trouble with email being down? I think they just have most people use Yahoo webmail, which I do now anyway, but with paid service you can do a legal POP download of mail. Again, this is a frequent complaint of RR users, but not a problem with Comcast. If I get this DSL connection I intend to try to have my own mailserver, but the family will probably be on the ISP mailserver.
Any trouble running a home webserver, mailserver and using ssh into said servers? Any blocked ports by default? I've not had a problem with Comcast, but some RR users have had to call CS to get ports unblocked. I'm not planning on running a business or getting 5 nines of service, I just want a playground for server stuff, so don't get yer panties in a bunch over getting a business level DSL connection.
Any other caveats about using their service that you have noticed, any limitations that I haven't thought to ask about?
Brian Kelsay
I'm going to be going to a private outdoor festival in
Kansas in about six months. The festival is held in
an area without wireless access (no Internet, no cell
phones) but electricity/generators are scattered
around the site and you can park your car next to your
tent for electricity if necessary.
A couple of friends of mine are going to be coming to
the festival too, but because we're in different
groups we will be camping in different areas of the
campsite. We all have handheld CB-like radios, but we
were also considering bringing our laptops and setting
up some sort of wireless connection between the
computers. There are a couple of telephones
available, and--among other things--transmitting
current photographs over landlines to people who
weren't able to make it was one idea we had.
My question is: is there a way to connect just two
computers together with wireless (probably 802.11b)
without a wireless AP between the two of them?
If not, I suppose we could just use a wireless router
in a plastic bag. There's a rather large hill on the
site with a telephone pole and electrical connection
near the middle, rather ideal for some central
wireless AP to sit on and provide access throughout
the campsite.
__________________________________
Do you Yahoo!?
Yahoo! Mail - Find what you need with new enhanced search.
http://info.mail.yahoo.com/mail_250
> -----Original Message-----
> From: Jonathan Hutchins
>
> On Thursday 06 January 2005 01:24 am, Leo Mauler wrote:
>
> > I haven't been there in awhile, but "Telectronics" is
> > still at 80th & Santa Fe. Run by a nice Korean
> > Family, they do a two page ad in "ComputerUser" and
> > they always have inexpensive things such as $20 CDROM
> > drives.
>
> Note that should you have any problems with items purchased
> there, the ability
> to speak Korean is essential - no-one who speaks English will
> be available.
> They make their living on price and price alone, quality is no object.
And should you find an English speaking person, you will be accused of having
configured something wrong, regardless how expert you may be. At least
that has been my experience and others also. So as long as you never need to
have customer support they have great prices. Of course it has been a long
time since I've shopped there, having found other sources where price is
comparable, or from NewEgg.com.
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Hash: SHA1
Hi All,
~ I just got a SPARCstation 5, and don't have a way to connect a
monitor to it. Does anyone have an adapter or monitor that will work
for sale?
Thanks,
Chris
- --
I digitally sign my emails. If you see an attachment with .asc, then
that means your email client doesn't support PGP digital signatures.
http://www.gnupg.org/(en)/documentation/faqs.html#q1.1
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Version: GnuPG v1.2.5 (GNU/Linux)
Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org
iD8DBQFB3ggvE5xXU3JS1mQRAkSJAKCZMEkS2lqHdeo0eXgqrS2IXL2APQCfdlK5
1RlN0Q+Gwntqr6X5hdkEe7k=
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Just a reminder: This list is archived at kclug.org. There is no need to
quote the entire preceeding conversation to give relevance to a reply.
(There is never a need to quote the entire preceeding message, including
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On Thu, January 6, 2005 3:04 pm, Brian Densmore said:
> SBC.
> A company notorious for being the most
> anti-customer company ever.
> (well maybe not "ever", but damn close)
British Telecom - BT. Beats SBC, Cingular, and Sprint easily.
Man this sounds real tempting ...
except for the three letter initial ...
SBC.
A company notorious for being the most
anti-customer company ever.
(well maybe not "ever", but damn close)
> -----Original Message-----
> From: Brian Kelsay
>
> ...
>
> Current pricing is $26.95/month (1.5Mbps down) for a one yr
> commitment with free hardware and self-install. The higher
> speed (3Mbps down) is avail. for $36.95/month and same free
> hardware and install.
>
Have an old Asus k7m motherboard who's bios cannot handle the 120gig
drive that replaced the 13gig that died. Any tips on how to get Linux
installed and running again?
thanks